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Platform · Booking & Dispatch

Booking and dispatch software that never drops a trip

Capture every booking from any channel and dispatch it perfectly, every time. MobilityDrive's booking and dispatch software replaces phone calls, WhatsApp threads, and whiteboards with one live console your whole team works from.

52%

Faster dispatch

average across 500+ fleets

1.2s

Auto-assignment

from booking to driver match

0

Missed bookings

every channel flows into one queue

Capabilities

Everything this module does for you

Deep, opinionated functionality built specifically for ground transportation, not adapted from a generic tool.

Multi-channel intake

Portal, API, email, phone, and walk-in bookings all land in one queue with instant confirmation to the customer.

Smart auto-assignment

Matches vehicle and driver by proximity, vehicle class, driver hours, and contract rules, in about a second.

Live dispatch console

A drag-and-drop board with live trip statuses, delays, and exceptions, so dispatchers manage by exception, not by call.

Recurring & roster bookings

Contract work repeats itself: daily employee pickups, weekly airport runs, monthly board weeks, all automated.

Exception alerts

Unassigned trips, late drivers, and SLA risks surface before they become customer complaints.

Team-ready by design

Role-based views for dispatchers, branch managers, and admins, across one branch or fifty.

How it works

From setup to value in three steps

01

Bookings flow in

Every source (client portal, API, email, phone) creates a confirmed booking in one shared queue, with rate applied automatically.

02

Dispatch assigns in seconds

Auto-assignment proposes the best vehicle and driver; dispatchers approve or drag-and-drop to adjust.

03

Everyone stays informed

Driver app, passenger tracking link, and client portal update live. No status calls, ever.

FAQ

Questions about this module

Yes. Clients book through your branded portal or the open API, and every booking lands in the same dispatch queue as phone and email bookings, with instant confirmation.

It scores available drivers by proximity to pickup, vehicle class match, remaining duty hours, and contract rules, then assigns the best match in about a second. Dispatchers can always override with drag-and-drop.

Yes. Rosters and recurring bookings generate trips automatically on your schedule: daily employee transport, weekly airport runs, or custom patterns per contract.

See Booking & Dispatch on your own fleet

A 30-minute demo, tailored to your operation. Live in 7 days, with no setup fees.