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Case Study

How MetroShuttle scaled 80 to 400 vehicles without adding dispatchers

MetroShuttle Co.Hyderabad, India400 vehicles

5x

Fleet growth, same team

99.2%

On-time arrival rate

3

Fortune 500 campuses served

The challenge

Where they started

  • Rostering hundreds of employees across shifts, routes, and vendors by hand produced missed pickups and daily escalations.
  • Corporate clients demanded punctuality proof and safety compliance that manual processes couldn't evidence.
  • Growth meant hiring dispatchers linearly, crushing margins on every new contract.

The solution

What changed

  • Automated roster-to-route planning generates optimized routes per shift, with capacity and pickup sequencing built in.
  • Employee app with live ETA and SOS, plus geofence and deviation alerts for the control room, made safety visible.
  • Per-client SLA dashboards turned renewal conversations from defensive to premium-priced.
“We run employee transport for three Fortune 500 campuses. MobilityDrive's routing, rostering, and live tracking let us scale from 80 to 400 vehicles without adding dispatchers.”
ARAisha RahmanFounder, MetroShuttle Co.

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