Case Study
Scaling 80 to 400 vehicles without adding dispatchers
An employee transport contractorHyderabad, India400 vehicles
5x
Fleet growth, same team
99.2%
On-time arrival rate
3
Fortune 500 campuses served
The challenge
Where they started
- Rostering hundreds of employees across shifts, routes, and vendors by hand produced missed pickups and daily escalations.
- Corporate clients demanded punctuality proof and safety compliance that manual processes couldn't evidence.
- Growth meant hiring dispatchers linearly, crushing margins on every new contract.
The solution
What changed
- Automated roster-to-route planning generates optimized routes per shift, with capacity and pickup sequencing built in.
- Employee app with live ETA and SOS, plus geofence and deviation alerts for the control room, made safety visible.
- Per-client SLA dashboards turned renewal conversations from defensive to premium-priced.
The stack
What An employee transport contractor runs on
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