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Case Study

Replacing four disconnected tools with one dispatch board

A corporate ground transport operatorBengaluru, India220 vehicles

52%

Dispatch time reduction

4 → 1

Tools consolidated

7 days

Migration to go-live

The challenge

Where they started

  • Four disconnected tools: one for bookings, spreadsheets for dispatch, a GPS portal nobody trusted, and accounting software that never matched operations.
  • Dispatchers spent their shifts reconciling systems instead of moving vehicles, and every tool switch lost trip context.
  • Corporate clients kept demanding live visibility that the fragmented stack simply could not provide.

The solution

What changed

  • Migrated bookings, dispatch, GPS tracking, and invoicing onto MobilityDrive in a single guided week, with zero downtime for live operations.
  • Corporate clients onboarded to the self-serve portal with live tracking and SLA dashboards for their own sites.
  • Trip-linked invoicing replaced end-of-month spreadsheet assembly, reconciled against GPS-verified logs.

The stack

What A corporate ground transport operator runs on

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